Practical Solutions that Make an Impact




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+More Than Micro - Designing Learning That Fits

JD Dillon, Learning Strategist, Axonify


Microlearning is an extremely popular topic right now within the learning and performance field. While practitioners and stakeholders alike say they want it, the industry has not yet really defined “microlearning.” The focus seems to shift depending on with whom you’re speaking. Is it brief videos? Does it require repetition? Does it have to be less than 3 minutes? Do you need technology to make it work? Without a consistent understanding of the concept and tactics, L&D risks turning microlearning into another short-lived trend that fails to help us better support people and organizations.


This session will demystify the microlearning trend by clearly defining it in 3 words: learning that fits. We’ll explain why microlearning is actually an “informed reimagination” of familiar L&D tactics. We’ll show you how to design learning solutions that “fit” within the modern workplace. We’ll discuss the importance of technology in a microlearning strategy, especially for large and distributed organizations. We’ll share examples of how microlearning is driving bottom-line results within a variety of global companies. Finally, we’ll work together to apply microlearning tactics to solve a few familiar learning and performance challenges. Participants will leave armed with the principles necessary to start applying microlearning in their everyday work.



– Define the meaning and value of “microlearning” within modern workplace learning.

– Establish guiding principles for learning solutions that “fit” within today’s organizations.

– Identify everyday learning behaviors that support effective microlearning.

– Provide practical ideas for introducing microlearning tactics into existing L&D strategy.

+Build Once, Deploy Anywhere - How RBC is leveraging Adapt Learning

Jeremy Pearce, Senior Manager: Design, Innovation, and Development, RBC Learning


All businesses need to provide learning that is relevant and timely to their employees, while attempting to maximize learner receptivity by providing it through one of their many available devices. This can make it difficult to create e-learning that is engaging, flexible, and responsive as well as being accessible across multiple devices seamlessly.


Adapt Learning is a rapid development tool that meets these needs. In this session you will learn about Adapt learning and get a look at how Adapt Learning is changing how RBC designs, develops, and delivers modern deep scrolling content faster than ever. Adapt learning keeps your e-learning flexible and practical by allowing you to start learning on your work computer, finish on your tablet, and refresh on your smartphone. You’ll never notice a reduction in quality but you’ll definitely appreciate the flexibility you are provided.



– Discuss the Adapt framework including interactive components, sophisticated theming, branding options, and deep scrolling content.

– Share examples of how Adapt content is changing how learners at RBC consume content on a device of their choice.

– Illustrate how Adapt has allowed RBC to be agile, co-develop, and expedite our development.

– Discuss how RBC employs build once – deploy anywhere process that lets us share test cases pertaining to efficiencies gained and development time.

– Have time for Q&A, where to download the tool, pros and cons.

+Virtual Reality - The Future is Now

Kurt Tiltack, Managing Partner, Pathways Training and eLearning Inc.


The “learner experience” has never been more relevant than it is today – yet over and over, training and development professionals either opt for, or are encouraged to invest in safe, easily quantifiable modalities that tell the participant what their ‘takeaways’ will be, rather than letting the messages unravel through the experience itself.

Participants will enjoy a thought-provoking journey that will question some traditional perspectives of corporate training, culminating in the use of virtual reality – a medium historically deemed too expensive and impractical for wide-spread organizational use; and one whose application requires the reinvention of conventional design. 


This presentation will propose that L&D needs to amplify the internal client experience, to keep up with external expectations – set through learning mediums and campaigns that are real, transparent and targeted.

+Building Video Design and Production Capabilities in L&D

Eduardo de Guia, Manager, Talent Development, CIBC Human Resources
Carlo Sicoli, Director, Client Delivery, IsaiX Technologies


Have you ever wondered how you can reduce the time it takes to make learning videos? Are you concerned that your videos feel overscripted and lack authenticity? Are you looking to engage your learners and business partners with video?

At CIBC, we experienced these very issues. Our Talent Development Learning Solutions team has explored best practices in video design and development. Our strong partnership and collaboration with IsaiX Technologies has helped our team execute an agile design methodology and rapid video development process to meet business partner needs and create video assets that are engaging, informative and motivating to help build employee capability — making them job-ready.

This session shares insight into the story behind CIBC’s initiative to leverage the power of video and their commitment to a 70:20:10 learning framework.

If you are motivated to make video or have explored using video, you will gain tremendous value from this practical and collaborative session.



– Identify common challenges in making engaging learning videos

– Explore rapid video design and development methods for making learning videos

– Examine how video improves employee and business partner engagement

+Playing Games at Work - Mobile Simulation Gamification

David Chandross, Ph.D, Lead Game Designer/Researcher, Game and Train
Victoria Eastwood, PCC, Certified Executive Coach, Essential Impact


Would you like to be able to increase engagement and improve job performance in your training? Would you also like to be able to provide scenarios and case studies to enhance learning within your organization? Simulation gamification on mobile devices may provide the training technology for you. This technology enables you to distribute training to any sized organization easily and with greater effectiveness. In addition, this lets you capture analytical data about user performance and allows training departments to generate and distribute new content instantly.


This session allows you to evaluate the potential effectiveness of gamification in your business or organization, and should encourage critical skills and creative thinking in job performance training.

– Convert training into a gamified system and establish key questions and goals

– Learn how game mechanics, such as game narrative, behavioural currency and reward systems create mobile device engagement loops and affect learner behaviour

– Use mobile learning technology to optimize training delivery


The first part of this workshop introduces the gamification field and how we improve training using research data. The second part features a case study showing an application with senior level clients. We demonstrate the process of how our client decided on a game system, built out their content for it and worked with a design team to develop mobile gamified training—so you can too! We also show learning results gained from the introduction of a gamification solution.



TechTime is a display of various tech vendor product or learning solutions that meet the needs of actual learners. See a variety of products and learning solutions and meet with the designers  behind the tech to see how they were built and how they are being used by organizations.


The designers will demonstrate their product and discuss the designs, technical aspects, implementation processes, and other issues concerning projects they’ve completed. 


This event is highly interactive – get up close and personal with mobile learning, video, performance support, as well as simulations and eLearning.

This program has been approved by the Certification Maintenance Program and will count towards 7 CEU credits. For more details on how to maintain your CTDP or CTP designation, email certification@performanceandlearning.ca.